Why Can't I Log Into My Cox Email Account?

Why Can't I Log Into My Cox Email Account?

One of the widely used email platforms, Cox Email is known for its user-friendly interface and a list of useful features. Whether it is about sending and receiving emails or managing all your contacts, calendars, and scheduling meetings, Cox Email covers them all. However, if you are new to it, you might wonder how to login Cox Email account or even encounter issues like Cox Email login page issues, Cox Email sign-in page issues, Cox email login forgot password, and many more. To resolve these, you can follow some simple troubleshooting steps as mentioned in this blog. Read on to explore them and ensure a seamless flow of communication in Cox Mail.

You Can't Get Cox Email Setup On Windows 10

Ensuring smooth functioning of Cox Email requires you to know how to set up a Cox email account. You can do Cox email setup for Outlook, Cox email setup on Android, and for other operating systems as well. However, if you can’t get Cox Email setup on Windows 10 OS, ensure that you have properly adhered to the correct settings required for Cox Email account setup. Here’s a quick look at the correct settings for Cox account setup on your Windows system:

IMAP Settings

Under Incoming Server, enter the following details:

Account Type:        IMAP

Incoming Server:   imap.cox.net

Port:                          993

User Name:             [username]@cox.net

Connection Security:     SSL/TLS

Authentication:         Password

Under Outgoing Server, enter the following details:

Server Name:         smtp.cox.net

Port:                             465

User Name:         [username]@cox.net

Connection Security:     SSL/TLS

Authentication:         Password

POP Settings

Under Incoming Server, enter the following details:

Account Type:         POP

Incoming Server:         pop.cox.net

Port:                 995

User Name:         (your username)

Connection Security:     SSL/TLS

Authentication:         Password

Under Outgoing Server, enter the following:

Server Name:        smtp.cox.net

Port:                 465

User Name:         (your username)

Connection Security:     SSL/TLS

Authentication:         Password


Once you are done with the settings mentioned above, restart your computer and check if you are able to log into your Cox Mail account and access all your emails.

Why Isn't My Cox Email Not Receiving Emails?

While Cox email serves you with all the basic as well as advanced communication features, instances occur when you might notice that Cox email not receiving emails or Cox not sending emails. Before you troubleshoot such issues, you must identify the reason why isn't my Cox email not receiving emails. This will help you both effectively and quickly resolve the issue. To start with, check if the device you are using to access Cox email is properly connected to the internet. Next, a lack of communication between the router and your modem can lead to such issues. Ensure that the Ethernet cable connected to the router and your modem doesn’t have physical deformity and is properly connected to the LAN port of both the devices. 

How To Do Cox Email Setting On Android?

If you have an Android device, you can configure your Cox Email account in a way that you can access all your emails on the device while on the go. Below-mentioned are the various stages of Cox email settings Android:

  1. Tap on the Email icon on your Android device.
  2. Tap on Menu on the top-left corner of the screen and then select Settings.
  3. Tap on Cox Business Email account from the Email Settings window.
  4. Tap on Server Settings under the Advanced Settings section.
  5. Under the Incoming Server tab, ensure that the SSL is selected and then enter the following details:

For IMAP:        993

For POP:        995

Under the Outgoing server section, ensure that SSL is selected. In the Port section, remove 25 and enter 465. Once you are done with the above-mentioned settings, tap Done. Similarly, if you have to do Cox email settings Windows 10, Cox email settings iPhone, or Cox email settings Mac, ensure that you have set the correct port numbers and that the security type is set to SSL.

Some Common COX Email Issues And Their Fixes

Instances occur when Cox webmail residential login email issues or Cox webmail sign in problems occur suddenly. Such issues are a result of using incorrect Cox Email login credentials. If you ever forget the password of your Cox email account, you can click on the “Forgot Password” link in the Cox Email sign-in page. The further process will prompt you to enter the registered phone number or an alternate email ID so that you can receive a verification code and follow the on-screen instructions to set a new password for your Cox Email account. Whether you use the Cox email app or the Cox webmail login email, you can follow the mentioned procedure to set a new account password and start accessing all your emails on Cox’s email platform.

Some Cox Email Error Codes And Their Solutions

Now that you have an overview of some of the basic issues of using a Cox EMail account, read on to explore some error codes related to Cox and their troubleshooting. Here’s a list of some of the common Cox error codes:


  • Cox error Code IA09: Associated with the Cox TV streaming service, the Cox error IA09 usually occurs when you subscribe with Cox for their TV service. The code indicates that there is no signal at all. To resolve this, you can contact the service provider and ask for a resolution. However, in most of the cases, the issue gets resolved on its own.


  • Cox DVR error code IA09: This code indicates that there is a lack of coverage on your cable connection. If your mini-box cannot receive any signal from the cable connected to the box, you will encounter the Cox DVR error code IA09. You can switch off the devices for some time and switch on back to check if the issue is resolved.


  • Cox cable error code IA08: When you encounter this error, you will notice something like this on the TV: “IA Error starting initial app”. To resolve this, you can simply restart your mini-box.


  • Cox error code RDK-03033: This error usually occurs when there are loose cable connections. Check for them and ensure that you have tightened all the cables coming from the wall. Alternatively, you can perform a quick restart of the device and check if the issue persists.


  • Cox email error code 550: The error code 550 of Cox email means there is a bounce-back message. To avoid such errors, ensure that the domain has a valid MX or A-record within the DNS.


So, these are the various useful insights into Cox Email account issues and their troubleshooting. Ensure that you have correctly configured the email account on your computer or smart device so that you can maintain hassle-free accessibility of all your emails.